If you are interested what a ride will cost, the carGO rider app provides fare estimates. Unlike other ridesharing apps, carGO does not charge increased fare at busy times of days or locations.
To get an estimate enter your pick up location and destination on the home screen:
At the bottom of the screen, tap any vehicle option and slide the arrow up to tap “Fare Estimate” to get your estimate. Please note, if drivers are currently available for your desired type of vehicle, a time estimate is noted from your current location.
carGO fares provide income to support drivers and revenue to maintain the technology platform and carGO team, that supports local drivers and riders. Below are the components included in your fare:
The carGO app allows riders to use multiple forms of payment, in case you take rides for business or other purposes.
To add a payment form, tap the menu button in the upper left on the home screen. Tap “Payment Info” and add new card. Enter the card information and tap “Add.”
Before requesting a ride you can select a payment form to charge for that ride. Tap the menu button in the upper left on the home screen. Tap “Payment Info” and tap the button to select your desired payment form.
carGO occasionally offers discounts for riders by offering promotional codes.
Every carGO rider is assigned a unique referral code. When you share your referral code with a friend, she or he must sign up for a new account and take a first ride before you receive a referral credit.
The next ride you take after receiving a referral credit, your ride will be discounted or free depending on your fare and balance of referral credits.
It’s easy to access and share your referral code. Tap the menu button on the upper left of the home screen, and tap “Referrals”. Your code is displayed as well as your balance of credits. Tap the “Share” button to send your referral code to your social media followers or colleagues.
carGO is committed to improving on common ridesharing techniques to provide even more safety, comfort, and convenience to riders.
For carGO riders who are comfortable with traditional ridesharing, we offer on-demand rides that connect you to the nearest available driver. It’s simple.
Some carGO riders are more comfortable requesting rides with drivers they know or have previously ridden with. The carGO app uniquely provides this service by allowing riders to “favorite” drivers. Here’s how it works.
After a carGO driver accepts your request, you are connected through the app and can easily and confidentially communicate with your driver to arrange an efficient and safe pick up.
When the driver is en route to your pick up location, just tap the “Text Driver” or “Call Driver” buttons. A message or call will be made using a third-party service that does not provide your phone number to the driver.